Covers Engine

Board Update
July 4

Seven customers closed, four already live — on a finished Service View, a new scheduling engine, a rebuilt floor plan editor, modular onboarding, per-venue branding, and Reserve with Google in production

Hassan
June 19 → July 4 · Customers Live, Product Finished

Seven closed, four already live

7
Customers Closed
4
Live & Onboarded
145
Pull Requests Merged
39
Live-DB Test Journeys
233 commits across 57 tickets — Service View finished, a new scheduling engine, a rebuilt floor plan editor, modular onboarding, per-venue branding, Reserve with Google in production, and a harness that proves the whole app before it ships.
Live Ops

Service View, finished

Waitlist, walk-ins, the door list, and no-shows — the whole floor is now covered end to end.

Scheduling

One place to run the schedule

Hours, capacity, pacing, closures, pauses, overnight services — set once, and the booking engine obeys.

Go Live

Onboarding & Google

Faster, modular setup with a Go Live checklist — plus Reserve with Google now running in production.

Hassan
Covers · Live Operations

Service View, finished

The last piece of the live floor — waitlist, walk-ins, the door list, and no-shows, all beside the floor plan

service — waitlist
Waitlist — record video/sv-waitlist.mp4

Waitlist

Guests scan a QR to join and get a text when ready — tap the floor to seat, full lifecycle on the rail.

service — walk-in
Walk-in — record video/sv-walkin.mp4

Walk-ins

Tap any empty table and a compact panel seats the party in seconds — no full form.

service — door list
Door list — record video/sv-door-list.mp4

Door / guest list

A fast tick sheet for running the door — who's expected, who's inside, one tap to check in.

service — no-show list
No-show list — record video/sv-no-show.mp4

No-shows

See no-shows, free the table, and get alerted the moment a seat opens for the next party.

Hassan
Covers · Availability & Scheduling

One place to run the schedule

A full-page service editor and a calendar that the whole booking engine obeys

availability — service editor
Service editor — record video/availability-editor.mp4

Set up a service, all in one page

Hours, color, a hard cover cap, and pacing per slot — plus pause without deleting, and overnight or different-per-day hours.

availability — calendar & closures
Calendar — record video/availability-calendar.mp4

Close a day, a week, or a range

Block a holiday, a private event, or a renovation in a couple of clicks — bookings and Google both stop taking those times.

Set it once — the booking widget, the phone AI, and Reserve with Google all follow the same schedule.
Hassan
Covers · Venue Setup

Design your room, exactly

A rebuilt floor plan editor — draw tables, zones, and walls, and arrange the room to match the real space

floor plan — editor
Floor plan editor — record video/floorplan-editor.mp4

Draw the room directly

Draw and shape tables, chairs, zones, walls, and objects — a real drawing tool, not a rigid grid.

Copy, paste, and snap

Duplicate a table or a whole section and snap it into place — a full layout in minutes.

Powers the live floor

Whatever you build here drives the Service View floor and the seating suggestions during service.

Hassan
Covers · Onboarding

Set up in minutes, only what you need

Redesigned first-run — switch on the modules you use, and a Go Live checklist walks you to launch

onboarding — set up your venue
Onboarding — record video/onboarding.mp4

Minutes, not an afternoon

A cleaner, faster first-run flow — from sign-up to taking real bookings.

Switch on what you need

Turn modules on à la carte — no small venue forced through features it will never use.

A Go Live checklist

Walks each venue through the must-haves before opening — nobody launches half-configured.

Hassan
Covers · Per-Venue Branding

The first venues live — each its own brand

Same product underneath, four different front doors — every venue's widget and shared links carry its own colors, logo, and cover

Smokies BBQ booking widget
Smokies BBQ widget
Smokies BBQSmoky red · flame mark
Treehouse Bar & Grill booking widget
Treehouse widget
Treehouse Bar & GrillGilded gold on dark
Taystee Grill & Seafood booking widget
Taystee widget
Taystee Grill & SeafoodWarm red · food-forward cover
Waldo's on King booking widget
Waldo’s widget
Waldo’s on KingCream light theme
S
Smokies BBQ · Book a tablebook.usecovers.com
T
Taystee Grill & Seafood · Bookbook.usecovers.com
W
Waldo’s on King · Book a tablebook.usecovers.com

Shared links look like the venue, not like Covers

Post or text a booking link and the preview now unfurls with the venue's own cover, name, and favicon — not a generic grey box — so it looks trustworthy the moment it lands in a guest's messages or feed.

Hassan
Covers · New Booking Channel

Reserve with Google — into production

Two weeks ago the sandbox was complete. Now it runs in production, and venues enroll themselves through settings.

Live in production

Real data, real feeds

Production is wired with real venue feeds and structured addresses — the same booking flow guests will use, now on the live instance.

Venues enroll themselves

A venue turns Reserve with Google on from its channel settings — no manual back-end setup per restaurant anymore.

Only bookable times shown

Covers only advertises slots a venue can actually take, so Google never offers a time that would bounce.

Integration status — production, awaiting Google's review

Sandbox verified — feeds, booking server, and real-time updates (shown June 19)
Promoted to production — secrets wired, real venue feeds, structured addresses fixed
Self-serve enrollment — venues switch it on through the channel lifecycle
Hassan
Covers · Quality & Platform

The safety net, and a faster web

A test harness that proves the app end to end, plus a web performance and branding pass

39

journeys that prove the app

Book, seat, cancel, invite, onboard, take a widget booking — each runs the real app against a live database and checks the data landed. If one breaks, the change can't ship.

A faster web

Self-hosted fonts, per-page titles, and pre-rendered pages so venue and booking pages load noticeably faster — and the sign-in screens were rebuilt.

A pipeline that fails loud

The build and deploy pipeline was hardened so a broken change is caught and flagged, not silently slipped through to customers.

Why it matters now

With paying customers live, this is how we ship every day without ever breaking their service — the foundation under all the visible work.

Hassan
Covers · The Next Two Weeks

What's next

Onboard the first customers, get Google switched on, and keep widening what a venue can control

Priority

Onboard the first customers

Get them fully live and happy, and turn every rough edge straight back into the product.

Awaiting Google

Switch on the Google channel

Push Reserve with Google through Google's production review so booking goes live on Search & Maps.

Product

Per-night layouts & staff roles

Lay the room out differently per night, and give owners control over who on the team can do what.

Foundation

Keep the harness green

Grow the automated test coverage so we keep shipping daily to live customers without breaking service.

Presenter Notes
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